Lost Faith In Big Banks (Like Wells Fargo)?

160908_EM_WellsFargoWith all the bad publicity surrounding the ongoing Wells Fargo bank scandal, business owners may feel a lack of trust in corporate banks and their ability to ensure financial fidelity, especially when it comes to credit card processing.

But what makes companies like Servistree so effective, is that we can offer you the same – if not better – service, without having to monitor thousands of employees who may be doing illegal things with your hard-earned money.

If you’re still not convinced, however, here are four things that set Servistree apart from what big banks like Wells Fargo offer when it comes to credit card processing.

1. Clear Description of the Merchant Services You Will Receive

Big banks such as Wells Fargo often fail to provide a clear description of the merchant services they offer to customers. For example, a bank may not reveal that they will outsource the payment processing to another company. That means that a third party is actually taking care of these services, not the bank.

And you may have no information or knowledge about that company to make a good decision about whether that is the right move for your business.

For example, that third party may charge an expensive early termination fee that you aren’t aware of, which can become an issue if you are dissatisfied with the services that are provided.

Servistree will always make sure you get the best contract terms possible for your business, and best of all, you will never pay a termination fee.

2. Products and Services

Credit card processing ran by big banks often skimps on the services you most need. Banks are focused on making money through investments, so they don’t really provide you with outstanding products and services in the credit card processing field.

In addition to credit card processing, does a bank offer iPad and Droid point of sale systems? Do they offer social media marketing, loyalty programs, web design or logo design services?

These are all specialty products and services that work hand in hand with your payment processing, and the brand awareness of your business. But don’t expect a big bank to understand those nuances. They just want to make money by offering the bare minimum.

3. Fee Structure

One of the most important aspects of credit card processing is knowing what fees you will pay, when you will pay them and what those fees get you. But you’ll notice that many big banks that offer payment-processing services don’t explain their rate structure, or how they arrived at their fees.

At Servistee, there are no hidden fees. We don’t play ‘gotcha’ with our clients, because we believe that knowing everything upfront creates the best working environment in the future. We will disclose all processing charges, and provide you with detailed explanations of how those fees will impact your bottom line.

4. Customer Service

Big banks specialize in treating customers like large groups of cattle that must be herded through a stall.

That often means that customer service is less than ideal, and that can mean reps who don’t have the answers to your questions, reps who are rude or seem disinterested, reps who are not patient with new customers, and reps who can’t offer you better terms on an existing contract.

A good account rep should work like a partner with your business, so that you feel confident and secure every time you deal with your merchant processor. Get in touch with us, and we will ensure that you are matched with a merchant account that meets or exceeds the unique needs of your company.

Join the Team

When it comes to credit card processing, specialization is the key to an effective business relationship. At Servistree, our niche is payment processing, so we can put all our focus toward ensuring that your business processes every type of payment possible, quickly and effectively.

If you are tired of the subpar credit card processing services offered by a big bank, contact us at 1-866-944-3244, or visit us online to learn more about how we can add value to your business.

4 Key Benefits to Investing in a Virtual Payment Processing System

virtual paymentIt’s no secret that retail businesses must keep up with all the latest technological advancements in payment systems.  After all, competition is fierce these days, and any convenience that a business owner can offer customers likely translates into more sales.  If you’re still using a point-of-sale (POS) payment system, here are a few reasons why you may want to consider switching to a Virtual Payment Processing System instead.  Click here to read more..

Three Ways PCI Compliance Can Add Value To Your Business

PCI ComplianceIf you own a retail business that accepts, processes, stores or transmits credit card payments, you must be adhere to the Payment Card Industry (PCI) security standards. Major credit card merchants established these standards to ensure that sensitive customer financial information is secure, and that hackers cannot access your network to steal that information. But PCI compliance isn’t just a set of security standards. It’s a system that can add real value to your business in three distinct ways, which are outlined below. Click here to read more..

Three More Benefits of a Point-of-Sale System For Your Business

54643454645 (14)If you’re running a retail business with a manual cash register, or your company only accepts cash, checks and money orders, you may want to consider moving up the technological ladder, and investing in a point-of-sale (POS) system. These systems typically feature a computerized cash register, barcode scanner, and credit card reader that are all synchronized to make accepting payments much easier. But if you’re still not convinced that a POS system can improve your bottom line, here are three ironclad benefits this type of system offers your business. Click here to read more..

Four Ways A Retail POS System Can Boost Your Sales

If you’re running a retail business, you can’t afford not to invest in a point-of-sale (POS) system. The primary reason is that all your competitors are using this system, and being the only holdout just doesn’t make good business sense.

There are basic systems, and fancier ones, but beyond the bells-and-whistles, the main purpose of a POS system is to integrate all your financial transactions, and make them more efficient. Click here to read more..

10 Essential Questions You Should Ask Before Choosing a Merchant Account Provider

Setting up a merchant account can help open up your business to new customers and clients, because it allows you to accept credit cards as a form of payment.

And credit card chip technology has added another layer of complexity to point-of-sale (POS) transactions, making these transactions more secure, but also resulting in some delays, as merchants work through all the kinks of this new technology.

So save yourself time and frustration by making sure that you vet all prospective merchant account providers with these 10 questions that will cover any contingencies that may arise. Click here to read more..

Four Ways To Soar Above PCI Compliance and Achieve Higher Levels of Security

POS and credit cardsWhen you’re running a business that accepts credit card or debit card payments for transactions, you must adhere to the Payment Card Industry (PCI) standards regarding the storing, processing and transmission of all credit card information.

PCI compliance is achieved by following the standards set up by government, but as a business owner, you may think it’s fine to just meet those minimum standards.

And you’d be wrong.

To truly establish a higher level of security, you have to push beyond compliance, and you can achieve that goal by incorporating these four methods. Click here to read more..

What You Need To Know About E-Commerce And PCI Compliance

PCI ComplianceWhen it comes to PCI compliance, e-commerce websites can create some special, and often confusing, circumstances. The site belongs to you. The web server belongs to an outside company. The underlying software was written by someone else, and there’s still at least one other company involved in actually processing the credit cards. So who, exactly, is responsible for what?

The short answer is that you, as the merchant, are ultimately responsible for being compliant if you accept credit cards through a website. It doesn’t matter who else is involved, or how they may be involved. It is your merchant account that will be on the line if you run into any problems. Click here to read more..

6 Ways Your POS System Can Improve Your Customer Service

POS SystemPoint-of-Sale systems have come a long way. In the past, the entire POS system was a cash register, basically nothing more than an oversized, glorified calculator. Today’s point of sale systems make use of sophisticated computer systems, wireless communications and mobile devices. They can do far more than just calculate subtotals and sales tax.

As much as point of sale devices have changed, especially in recent years, many business owners still think of them as nothing more than a way to calculate charges and make change. In reality, there are many new opportunities to put your POS system to work in ways that you may not have considered. Click here to read more..

Use Your Credit Card Data To Drive Better Marketing

Credit CardsJust about every business these days accepts credit cards. Most people take it for granted that if they need to pay for something, online or off, they can pay with a credit card. Most businesses don’t give it a second thought. Setting up to accept credit cards is just as basic as installing locks on the front door.

What you might not have considered, though, is that when a person uses a credit card to pay for something, you, as the seller, get a lot more than just their money. Every credit card transaction leaves behind something valuable and extremely useful — customer data. Click here to read more..

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